Email Marketing Strategy Creation.

You have a welcome email, an abandoned basket and transactional messages. What should come next?

Acquisition

growing your list with opted in, active and engaged subscribers.

Conversion

encouraging engagement and driving revenue.

Retention

providing subscribers with relevant and useful content so that they engage with your email marketing, regardless of whether or not they are in-market to make a purchase at that time. Ensuring you gain loyalty from subscribers and encouraging a repeat purchase.

Reactivation

bringing unresponsive subscribers and purchasers back into the business and email programme.

That is the question most email strategies never actually answer. The basics get built, then the programme grows by addition: a campaign here, a flow there, each one sensible on its own and none of them designed to work together.

An email strategy fixes the sequencing. Which segment needs what, at which point, and what each message is meant to make easier for the person receiving it.

We build it around your customer lifecycle rather than your send calendar, so every campaign has an objective you can point to rather than a date it happens to fall on.

  • Abandoned basket
  • Customer journey mapping project
  • Abandoned browse
  • List growth
  • Reactivation (subscriber / customer)
  • Customer loyalty programme
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